CHC33015 Certificate III in Individual Support reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centered support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centered support.

Career Outcomes

  • Accommodation Support Worker

  • Food Services Worker (Aged Care)

  • Personal Care Giver

  • Respite Care Worker

  • Residential Care Worker

  • Care Assistant

  • Residential Support Worker


Licensing/Regulatory Information

No licensing, legislative or certification requirements apply to this qualification at the time of publication. However, all students will be required to have a working with vulnerable people and police check before commencing work placement.


Entry Requirements

There are no formal academic requirements for this qualification, however NIVT requires that all learners:

  • Be at least 18 years old;

  • Have the physical capacity to work as a care worker;

  • Participate in a minimum of 120 hours of unpaid work placement;

  • Successfully complete the pre-enrolment interview including the LLN Assessment; and

  • Pass a National Police Clearance.

Course Structure

The course consists of 13 Units in total (7 Core Units + 6 Elective Units)

Core Units

  • CHCCCS015 Provide individualised support

  • CHCCCS023 Support Independence and well being

  • CHCCOM005 Communicate and work in health or community services

  • CHCDIV001 Work with diverse people

  • CHCLEG001 Work legally and ethically

  • HLTAAP001 Recognise healthy body systems

  • HLTWHS002 Follow safe work practices for direct client care


Elective Units

  • CHCAGE001 Facilitate the empowerment of older people

  • CHCAGE005 Provide support to people living with dementia

  • CHCDIS007 Facilitate the empowerment if people with disability

  • CHCCCS011 Meet personal support needs

  • CHCADV001 Facilitate the interests and rights of clients

  • HLTAID003 Provide First Aid



This course will be delivered over 44 weeks. 

LOCATION: 83-85 Chandos Street, St Leonards NSW 2065



All students must complete a minimum of 120 hours of work experience in a regulated aged care facility to be deemed competent for this qualification. This work placement will need to be organised by each individual learner. Students, who are having trouble finding a nominated approved workplace, will be provided with assistance by the RTO to locate a suitable facility. Services facilities must meet all state and federal legislative requirements. 



Competency held by students can be formally assessed against the units of competency in this training package. Relevant competency will be recognised regardless of how, when, or where it is achieved.

For the Assessment Only or Recognition of Prior Learning (RPL) pathways, you must provide current and quality evidence of your competency. This process can be directed by you (such as through compiling a portfolio) or by an assessor (through workplace performance observation or oral/written assessment). The evidence will be verified against the corresponding unit of competency in this package by the assessor. If the outcome of this process indicates that you have satisfied the competency, structured training will not be required. 

COURSE FEE: $2500  -  Payment plan available.

National Institute of Vocational Training Pty. Ltd.

ABN 77 605 825 474   |    RTO Code 41390 

Call us: 1300 420 199

83-85 Chandos Street, St Leonards NSW 2065

©2019 National Institute of Vocational Training Pty Ltd. All Rights Reserved.

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