Diploma of Community Services equips students with the skills and knowledge to manage, coordinate or deliver person-centred services to individuals, groups and communities. Students will learn how to work with complex clients and respond to clients at risk. In addition, students will complete 100 hours of work placement.  Upon completion of this course, graduate opportunities include child welfare officer, social housing coordinator or community services case manager.


This course consists of 16 Units (8 Core Units + 8 Elective Units)


Core Units

  • CHCCCS007 Develop and implement service programs

  • CHCCOM003 Develop workplace communication strategies

  • CHCDEV002 Analyse impacts of sociological factors on clients in community work and services

  • CHCDIV003 Manage and promote diversity

  • CHCLEG003 Manage legal and ethical compliance

  • CHCMGT005 Facilitate workplace debriefing and support processes

  • CHCPRP003 Reflect on and improve own professional practice

  • HLTWHS004 Manage work health and safety

Elective Units

  • CHCCCS004 Assess co-existing needs

  • CHCCCS024 Support individuals with autism spectrum disorder

  • CHCDIS005 Develop and provide person-centred service responses

  • CHCDIS008 Facilitate community participation and social inclusion

  • CHCDIS010 Provide person-centred services to people with disability with complex needs

  • CHCPRP001 Develop and maintain networks and collaborative partnerships

  • CHCAGE001 Facilitate the empowerment of older people

  • CHCPRP005 Engage with health professionals and the health system


For students who wish to be a Child Welfare Officer Residential Care, we would recommend the following 2 elective units:

  • CHCCSM007 Undertake case management in a child protection framework.

  • CHCPRT001 Identify and respond to children and young people at risk



This course will be delivered over 44 study weeks. 

LOCATION: 83-85 Chandos Street, St Leonards NSW 2065

Students will be required to complete a minimum of 100 hours of work placement in a Community Services facility. This work placement will need to be organised by each individual learner. Students, who are having trouble finding a nominated approved workplace, will be provided with assistance by the RTO to locate a suitable facility. Services facilities must meet all state and federal legislative requirements. 


There are no formal academic requirements for this qualification, however NIVT requires that all learners:

  • Be at least 18 years old;

  • Have the physical capacity to work as a care worker;

  • Participate in a minimum of 100 hours of unpaid work placement;

  • Successfully complete the pre-enrolment interview including the LLN Assessment; and

  • Pass a National Police Clearance.



Competency held by students can be formally assessed against the units of competency in this training package. Relevant competency will be recognised regardless of how, when, or where it is achieved.

For the Assessment Only or Recognition of Prior Learning (RPL) pathways, you must provide current and quality evidence of your competency. This process can be directed by you (such as through compiling a portfolio) or by an assessor (through workplace performance observation or oral/written assessment). The evidence will be verified against the corresponding unit of competency in this package by the assessor. If the outcome of this process indicates that you have satisfied the competency, structured training will not be required. 

COURSE FEE: $11,000  -  Payment plan available.

National Institute of Vocational Training Pty. Ltd.

ABN 77 605 825 474   |    RTO Code 41390 

Call us: 1300 420 199

83-85 Chandos Street, St Leonards NSW 2065

©2019 National Institute of Vocational Training Pty Ltd. All Rights Reserved.

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